Terms of service
Welcome to FELIWAY. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.
1. Acceptance of Terms
By accessing this website, browsing our products, or completing a purchase, you agree to these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please discontinue using our website.
2. Products & Availability
We strive to ensure that all product descriptions, images, and pricing are accurate. However, we reserve the right to:
- Modify or discontinue products without prior notice.
- Correct pricing, typographical, or content errors.
- Limit quantities purchased per customer.
- Cancel orders if necessary due to stock availability or pricing errors.
Product images are for illustration purposes only. Packaging may vary slightly depending on the manufacturer.
3. Pricing & Payments
All prices displayed on our website are shown in the selected currency and are subject to change without notice.
We accept secure online payments through approved payment providers. Orders will only be processed after successful payment authorization.
4. Order Confirmation
Once your order is placed, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance.
We reserve the right to cancel or refuse any order for reasons including:
- Product unavailability
- Payment verification issues
- Incorrect pricing
- Suspected fraudulent activity
If your order is cancelled after payment, a full refund will be issued.
5. Shipping & Delivery
Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.
While we make every effort to deliver orders promptly, we are not responsible for delays beyond our control.
6. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy. Please review that policy before requesting a return.
7. Intellectual Property
All content on this websiteâincluding text, product descriptions, graphics, logos, images, icons, and website designâis the property of FELIWAY or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
8. User Responsibilities
By using our website, you agree that you will not:
- Use the website for any unlawful purpose.
- Attempt to interfere with website security or functionality.
- Upload malicious software or harmful code.
- Misuse or abuse any part of the website or services.
9. Limitation of Liability
To the fullest extent permitted by law, FELIWAY shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall never exceed the amount paid for the product purchased.
10. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.
11. Changes to These Terms
We may update these Terms of Service at any time without prior notice. Any revisions will become effective immediately upon publication on this page. Continued use of our website constitutes acceptance of the updated terms.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates, without regard to conflict of law principles.
13. Contact Us
If you have any questions regarding these Terms of Service or require further assistance, please contact our customer support team through our Contact Us page or by using the contact information provided on our website.